Listening and Caring Skills Conference

Developing Ears that Hear and Hearts that Care

(Formerly known as Lab 1 as developed by Dr John S Savage)

Trainer:  Margaret Slusher. President LEADPlus

The January, 2005 issue of Fortune Magazine reported businesses are beginning to use trained listeners to reduce absenteeism and worker turnover, a problem which costs companies over 300 billion dollars each year in the US.  
 
What church leader doesn’t know about absenteeism and church member turnover?  Church leaders have discovered the key to getting, assimilating and keeping church members is developing and sustaining healthy relationships.   The key to building great relationships is in learning to listening and creating “stickiness.”  Here’s what researchers have said:

▪   In a 2005 report released by Group Publishing, Inc. and Gallup Poll, 98% of church members who indicated that they were "very satisfied" or “somewhat satisfied" with their church described their church as very friendly, maintaining good relationships.  (Michael Lindsay, Creating a Culture of Connectivity in Your Church, Loveland, California: Group Publishing, Inc., 2005, p.8)

▪   In work done by Dr. John Savage and others, researchers discovered more than 75% of inactive church members could be re-engaged in the life of the church through the application of good listening and caring skills

The key to this is to develop good listening skills which is the purpose of this two part conference (Level 1 can be taken by itself but to take Level 2, one must have completed Session 1).

Level 1 of Listening and Caring Skills

July 27-29

Samford University, Birmingham, AL

                                                As a result of this conference, you will learn

·         Why people dropout of church and how to predict when they are beginning to dropout

·         How to Build Rapport

·         How to use Paraphrasing in active listening

·         What Productive Questions to ask

·         About Behavior Description

·         How to listen for a person’s story, that is the story behind the story

By the end of this conference, you should be able to identify and prevent people from dropping out and to have developed basic listening skills which will help to build great relationships

 Level 2 of Listening and Caring Skills

July 29-31

Samford University, Birmingham, AL

                                                In this conference, you will learn how to

·         Identify the Life Commandments of people which determines the way they act

·         Renegotiate a person’s Role in the church to prevent them dropping out or to help them return

·         Bring people back into the church

·         Help people find balance in their life by listening for the imbalance in their stories

·         Deal with Criticism

As a result of this conference, you should be able to reclaim dropouts and to have developed advance listening skills which will enable you to help hurting people.

$195 per Session

For more information or to register either email or go to Leadplus.com