Early Warning Signals of Drop-out
“Here’s the church. Here’s the steeple, Open the door, and where are
all the people?”
According to a recent
survey,
since 1990, the population within the United States has grown more
than 50 million adults, but nearly all denominations have declined
significantly in attendance.
People are not identifying with the church and are leaving!
What causes a church member to drop-out?
What are the early warning signals that a member is thinking
about dropping-out?
Anxiety provoking events often prompt church members to drop-out of
church. These incidents
begin with some trigger(s), such as a death, divorce, or conflict at
work or in the church, that cause the parishioner to become upset.
In order to alleviate the discomfort from this felt anxiety,
the member will first send a cry for help before he or she begins
the drop-out track, according to Dr. John Savage’s research
(Savage, 1976).
Language, including words spoken, intonation, and body language,
reveals that a person is planning on dropping out.
Below are some of the ways that people try to communicate
their need to be heard and helped.
Their cries will often become stronger if they do not get a
response as they progress through emotions of hurt which will turn
to anger.
Stages of Disengagement
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Language
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Behavior
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1.
Differentiating
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Shift in possessive pronouns from “my” or “our” church to
“the” or “your” church.
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Talk about the “good ‘ole days” of the church.
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Tells what“ should’a, would’a, and could’a” been done.
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·
Displays
looks of contempt when others speak about the church or its
leaders.
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Rolls the eyes upwards as to disapprove.
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2.
Chilling
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Icy silence is heard and felt
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Ask how they are or
what’s wrong, and you’ll get “I don’t want to discuss it,”
or “Nothing.”
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Use formalities and social politeness.
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Tend to lean away while talking or side-stepping members
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They display a “fake” smile.
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3.
Questioning
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Rhetorical questions are used, for example, “I wonder if I
offended the staff, since none of them have called me
recently.”
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Disguise criticisms in form of prayer requests.
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Double entendres and hidden meanings in their speech.
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·
Pupils contract.
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Their motions become rigid.
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They will seem like a stranger to you.
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They will tend to cross their arms and legs in rejection or
disapproval.
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4.
Sabotaging
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Openly expresses disapproval or concerns about the church
and leaders.
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Makes threats to leave the church.
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Assign fault for
what is wrong with the church to certain people.
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May resort to gossip.
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·
Points finger at you while speaking.
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Displays
displeasure by placing hands on his hips while speaking
about the church.
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Tends not to complete assignments.
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5.
Terminating
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·
Announce to someone in that they are going to leave the
church .
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Phrases “I can’t do this anymore.”
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Attendance at different church functions will become
erratic.
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Stops attending unless someone listens to their story.
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The language will vary slightly based on the person’s personality to
handle conflict. The
more aggressive personality will place the blame on others.
The person that tends to avoid conflict will be more likely
to accept the blame himself or herself.
So if you see these signals, how do you convince the person not to
leave? How do you keep
them within the “folds of the church?”
Discover how to prevent drop-out and reclaim those inactive
members who have already left the church.
Should the Church Use Social
Networking
to Reach People
Recently after a meeting of the house church I pastor, we were
discussing social networking when one of the participants said she
would not sign up for Facebook or for Myspace. Her reasoning was it
was too intrusive and she could just call her friends if she wanted
to talk to them. She is a Baby Boomer (born 1946-1964) and was on
the internet about four times a week. Is she typical of our church
population? Should the church expend its energy and resources to
become involved in social networking? Is social networking an
effective means to reach lost people?
This is
the first of a series of articles about the church using social
networking to reach people. This article will cover the who,
that is who is using social networking.
According to a
Pew survey, the number of Americans using social networking has
more than quadrupled in the past four years rising from 8% in 2005
to 35% in 2008. It is expected that by the end of next year that
this figure will be close to 50%. Where else can a church go to
find a third of their community?
Just
who are these people using social networking? As would be expected,
one will find a large number of under 35’s on social networking
sites. Based upon a study done at the end of 2008, of the 18-24 age
group who use the internet and who in that age group does not,
75% use social networking. In the next age group, 25 to 35,
57% use social networking.
What
about the over 35 age group, do they use social networking? The
answer is yes for nearly
a third of adults 35-44 have an online profile and right at
20% of those 45-54 have one. The interesting fact is that the
fastest growing segments of those using social networking sites are
older adults. Gen Y, those 14 to 29 years old, increased their use
of social networking by
2% between 2008 and 2009. But Baby Boomers, those 42 to 60,
increased their use of social networking by
59% during the same time period. Currently it is estimated that
28% of Baby Boomers have a profile on a social networking site.
So no
matter what age group you are trying to reach, you will find them on
social networking sites. The next question is can we use social
networking to reach unchurched adults? Certainly not the way most
churches and pastors use social networking! Currently most pastors
I know that are using social networking have their own Facebook
account. But typically this is social oriented and not directly
related to their church; they share information about their family,
their activities, and the such. This is of interest to their friends
and maybe to their church members; but, not to those looking for a
church or for a lost person.
In the
next article, we will look at how to use social networking to reach
the unchurched person. If your church needs help using social
networking to reach people or with a website, please feel free to
contact me at
steve@slusherstech.com or 678 522-1134.
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